Need help?  We’re here to help!

This page is for general help and support for Sahana software.

There are many excellent ways to get support and answers from the Sahana Software Foundation.  You may find live support from a Sahana community member on one of our IRC channels.  Connect now to:

  • #sahana - for general questions
  • #sahana-agasti - for technical questions about Sahana Vesuvius, Sahana Kilauea and Sahana Mayon
  • #sahana-eden - for technical questions about Sahana Eden

You may also find many answers by joining one of our mailing lists or on our wiki.

Report a Bug or make a Feature Request

We welcome bug reports submitted by users and developers, as well as suggestions for changes in features or functionality. By providing feedback, you help us to provide you with better software in future releases. A helpful report will include the exact version and release of Sahana you are working with, details as to your environment, steps to recreate the bug, and a screenshot.

REPORT A BUG for Vesuvius (instructions).

REPORT A BUG for Eden (instructions).

Note:  you need a Launchpad account to report a bug for the Sahana Vesuvius product.  If you do not have a Launchpad account or wish to create one, please use the support form below.

Contact Us

If you’ve been unable to find the answers you need via chat, our discussion lists, on our website or wiki, you may also fill out the following contact form and we will respond to your support request by e-mail, usually within 24 hours. In the event of a crisis, you can expect a truly rapid response.

  • What Sahana Product do you need help with?