After watching the video, please take a few minutes to complete this questionnaire (there are only three simple questions to answer). You may scroll to the bottom to access the questionnaire; else click here. Thank you in advance.

With the spread of affordable telecom services, most Asians now use their own phones to stay connected. Can talking on the phone help those responding to emergencies to be better organised? How can voice be used more efficiently in alerting and reporting about disasters? Where can computer technology make a difference in crisis management?

These questions were investigated in an action research project by LIRNEasia in partnership with Sarvodaya, Sri Lanka’s largest development organisation. Experimenting with Sahana disaster management software and Freedom Fone interactive voice response system, it probed how voice-based reporting can fit into globally accepted standards for sharing emergency data. It found that while the technology isn’t perfect yet, there is much potential.